Alberta's Provincial Historic Sites, Interpretive Centres and Museums
Reynolds-Alberta Museum

Reynolds-Alberta Museum - FAQ

1. What is a school group?
2. How and when can I book my class?
3. How much will my school group pay?
4. How many supervisors can I bring?
5. How do I pay?
6. When do I arrive for my school program?
7. What should we bring?
8. What happens when we arrive?
9. What video presentations are available?
10. What if I need to cancel my booking?
11. Do you have First Aid at the Museum?
12. How do we get to the Museum and where can we park our bus?
13. How long does it take to get to the Reynolds-Alberta Museum by bus?
14. Is food service available?
15. Can we bring bag lunches?
16. Will we be able to have time to look through the Museum?
17. Can we take photographs?
18. Are students permitted to use cell phones and other cellular electronic devices?


1. What is a school group?
A school group is:

  • Students in kindergarten through grade 12 from a school registered with Alberta Education
  • Students from a University or College or an English as a Second Language facility registered with Alberta Education
  • Home School children registered with Alberta Education (proof of registration must be shown at the Museum Admission Desk)

2. How and when can I book my class?

To arrange a booking, contact:
Telephone: (780) 312-2071
Toll-free in Alberta: 310-0000 and enter (780) 312-2065
Fax: (780) 361-1239
E-mail: booking.reynolds@gov.ab.ca
Website: www.reynoldsalbertamuseum.com
Mailing Address: Reynolds-Alberta Museum, Box 6360 Wetaskiwin, Alberta T9A 2G1

3. How much will my school group pay?
Refer to the individual Program or Grade Level descriptions for details.

Please Note: : Programs with fewer than 15 students participating will be charged a minimum rate based on 15 students.(i.e. if you have 10 students participating in a program you will be charged for 15.)

Where the number of accompanying adults exceeds the specified ratio of adults to students for a given program, each additional adult will be charged the regular admission rate. There is no charge for teachers and teacher aids.

4. How many supervisors can I bring?
Refer to individual Program or Grade Level descriptions for minimum requirements. Programs may require a significant amount of assistance from the supervisors. This is reflected in the supervision requirements listed. Go to School Programs Page.

5. How do I pay?
Program fees must be paid on arrival. The Museum accepts cash, cheque (payable to: Reynolds-Alberta Museum), credit card (MC or Visa) or debit card.  Schools will not be invoiced.

Payment links can be sent to a designated e-mail on the day of arrival (for example to the School Office) to allow you to pay using a credit card through a Government of Alberta secured system.

The Museum does not accept Friends Memberships or All-Site Passes for tours or school programs.

6. When do I arrive for my school program?
Please plan to arrive 10 minutes before your program begins. Also allow 10 to 15 minutes at the end of the program in order to organize your class before departure.

7. What should we bring?
The Reynolds-Alberta Museum will provide all the supplies necessary for the programs you have booked.

Please ensure that your students are dressed for the weather. The museum is housed in two buildings and students may be required to walk from the main building to the Aviation Display Hangar.

8. What happens when we arrive?
Please have one representative check in at admission - you will need to know how many students you have and how many supervisors. Please be prepared to pay for your program at this time.

Your visit will start in our theatre where students will be introduced to the museum and its rules. They will then watch a video presentation. This normally takes the first 30 minutes of your field trip.

9. What video presentations are available?

STAN REYNOLDS - THE MAN AND HIS DREAM
Meet Stan Reynolds—businessman, aviation collector, philanthropist and self-described jack-of-all-trades—in this 15-minute video.

CHANGING GEARS
A 14-minute video that follows two families making the transition from horse-drawn carriages to mechanical power.

STAN REYNOLDS: THE GREAT COLLECTOR
A 22-minute video exploring the life and interests of Stan Reynolds—the man whose collection led to the establishment of the Reynolds-Alberta Museum.

10. What if I need to cancel my booking?
Please notify Bookings:
Phone (780) 312-2071
Fax (780) 361-1239
Email: booking.reynolds@gov.ab.ca

There is no additional charge to rebook your program.

11. Do you have First Aid at the Museum?
The Museum has staff trained in First Aid on site. Museum staff are to be informed if any First Aid is administered in the Museum.

12. How do we get to the Museum and where can we park our bus?
Reynolds-Alberta Museum is located 2 km west of Wetaskiwin on Hwy 13 West. The street address is 6426 - 40 Avenue, Wetaskiwin.

See Map
Bus parking is available in the Museum parking lot.

13. How long does it take to get to the Reynolds-Alberta Museum by bus from:
Edmonton (south side) - approximately 45 minutes (65 km)
Camrose - approximately 40 minutes (40 km)
Red Deer - approximately 60 minutes (109 km)

14. Is food service available?
Cruisers Café is open during regular museum hours from May to the end of September. We recommend that you pre-order your meals using our Meal Deal Order Form. Please ask Bookings for a Meal Deal Order Form when booking your class trip.

From October to early May, please bring bag lunches. Cruiser’s Café is closed and there is no other food service available on site. Pre-booked meals can be arranged through the Booking Coordinator but must be done at least two weeks in advance .

From October to early May, please bring bag lunches. Cruiser’s Café is closed and there is no other food service available on site. Pre-booked meals can be arranged through the Booking Coordinator but must be done at least two weeks in advance.

15. Can we bring bag lunches?
Yes, you may eat your bag lunch in the Cruisers Café. Please clean up your garbage and leave the tables neat and tidy.

16. Will we be able to have time to look through the Museum?
If time allows, free time can be added to our schedule for your students to enjoy the Main Gallery and the Aviation Display Hangar at no additional charge.

17. Can we take photographs?
Photographs of the artifacts are permitted. We understand that individual schools have different rules that apply to photography. Your rules will supersede ours.

18. Are students permitted to use cell phones and other cellular electronic devices?
Students, Teachers, and parent supervisors are asked to refrain from using cell phones or other electronic devices during interpreter-led programs.



 

Last reviewed/revised: August 16, 2016
Bicycle